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    Support

    Have a question? Need some help with your selection, your order, your shipment? Greenheck is fully committed to supporting our products long after they leave the factory. We are also committed to being available when our customers need us most, whether that’s via phone, live chat, email, or local contact through your Greenheck Representative. Our Customer Care Team is available in person Monday through Friday, from 7:00 AM – 5:00 PM CST to answer all your questions.

    Live Chat

    Have a quick question or need help selecting a product or identifying the right part? Contact us via live chat and we would be happy to help! Our live chat is staffed with experienced Product Specialists ready to answer your questions.

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    Contact Us

    Prefer to talk to a person or use email? Simply call our toll free number 1-800-355-5354 or email us at shop@greenheck.com and the Customer Care Team will gladly assist you in any way we can. Our normal business hours are Monday through Friday from 7:00 AM – 5:00 PM CST.

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    Local Support

    Greenheck’s Customer Care Team would be happy to assist with any direct inquiries through Live Chat, Phone, or Email, but if you prefer local assistance please contact one of our many knowledgeable Greenheck authorized Representatives.

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    Returns

    We hope all your products and replacement parts fit and function properly but in the event you need to process a return we are here to help. Please note that certain part categories and purchase methods may affect the return policy and associated fees.

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    Warranties

    Greenheck stands behind the products we manufacture and the genuine OEM replacement parts that we sell. If you have any issues, questions or potential warranty claims please contact Greenheck directly for prompt assistance.

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